
1. Answering
Service
Our answering service supports ANY
business. Physicians, locksmiths, and apartment complexes
are just a few that require this type of service. We're HERE 24/7. You never
miss a call. We take messages or offer emergency situation contact by phone,
fax, text, or pager. ProDialog's answering service is reliable and professional.
We work with you to create the ideal form of contact.
2. Text Marketing
Fast. Easy. Effective. Text marketing is without a doubt the easiest way
of advertising your services, products, and information to mass
markets. Set-up literally takes only minutes. Just upload your phone
numbers, enter a text message, and click send!
3. Infomercial Call Center
We handle calls for product and service offerings advertised
on network and cable television, radio, newspapers, direct mailings, and the
Internet. Learn how ProDialog’s Direct Response support can bring success to
your customer service approach and sales strategy.
4. Event Registration
Let us handle all the registrations for your next conference or
seminar! ProDialog will ensure your next event is a well attended success. We'll
handle your calls securely and efficiently! Our Event Registration Specialist's
can answer the phone using your company name then email, fax, or text you the
results.
5. Call Overflow
ProDialog's call overflow allows your business to automatically roll over calls
when you're short-staffed or too busy to take all your incoming calls. Simply
forward the calls to our customer service center and we'll do the rest. Your
screen presentation will pop-up on our customer service representatives computer
each time we handle one of your calls. They'll take and process the call and our
management team will have all the information relayed back to you exactly when
you need it!
6. Customer Service
We're a U.S. based live 24/7 customer service center! Our combination of
trained, friendly customer service agents and fully automated state of the art
technology make us a leader in the call center industry. We offer global
assistance to businesses that require any form of CSR. Inbound or
outbound we're HERE for you 365 days a year.
7. Surveys
We offer customized surveys depending on your company's needs. Customer
satisfaction, follow up and politician are just a few types of surveys but we
can set up any survey you desire. Surveys have unlimited possibilities with the
ability to report on customer satisfaction, loyalty, and feedback. Surveys also
allow your business to pinpoint problems, reduce customer complaints, and
improve communications.
8. Hospital SMS
ProDialog now offers a patient outreach program nationwide. The new
program is called "Text for Help" and combines utilizing HIPAA
compliant mobile phone technologies and SMS. This remarkable new
technology allows your hospital or medical center to offer a "Text Us For Help"
with an automated callback